1. To-Increase Dynamics 365 for Finance & Operations
  2. Anywhere for rental
  3. Use Anywhere for rental
  4. Rental return

Return item

In Rental return, you can return rental items and add information.


Warehouse worker Warehouse worker Documents warehouse operation events and responds to warehouse operation inquiries Start Start What option  to select? What option  to select? Scan item to return Scan item to return Scan the barcode of the desired item to proceed with the return.  Notes A return date is automatically assigned to each return. You can manually assign another date.  Select line Select line If the bulk item to be returned has no barcode, you can select it. To do so, select the applicable rental order line and click “Select”. If you have selected a related order line to return, the page shows all related order lines for the rental order.  Notes A return date is automatically assigned to each return. You can manually assign another date.  Return item Return item To return: One item with a barcode, scan the item and click "F4:Ok". One item from the Rented equipment section, select the desired entry and click “F2: Return”. All items, click “F5: Return All”. On the new page, you can view and add item information. Add supplementary   costs? Add supplementary   costs? Charge costs Charge costs In D365 FO, on the Anywhere app parameters page, a ‘Charge costs for rental orders’ parameter is available for both bulk business objects and serialized business objects. If set to ‘Yes’, you can add and track supplementary items that come with a rental order. To do this, select the "Charge costs" option.  Add meters? Add meters? Register meters Register meters You can enter the meter reading transactions for transfer orders.  For transfer orders, in Anywhere for Rental, in D365 FO, on the Anywhere app parameters page, on the Rental tab, set the “Register meters for transfer orders” parameters to ‘Yes’.  For rental orders, if an item has a meter reading connected, you can register meters by default. Confirm return Confirm return Click "F4:OK" to finish an item return. To finish a rental or transfer order return, click “F6: Finish”. On the confirmation screen, you can view the customer name and rental order number information. You can also view all returned items listed with their returned quantities in a table. Cancel item   return? Cancel item   return? Reset Reset You can cancel the return of:  One order line. To do so, select the order line, and click “F3: Reset”.  All order lines. To do so, click “F7: Reset All”.  End End Select Scan Yes No No Yes Yes No

Activities

Name Responsible Description

Scan item to return

Warehouse worker

Scan the barcode of the desired item to proceed with the return. 

Select line

Warehouse worker

If the bulk item to be returned has no barcode, you can select it. To do so, select the applicable rental order line and click “Select”.

If you have selected a related order line to return, the page shows all related order lines for the rental order. 

Return item

Warehouse worker

To return:

  • One item with a barcode, scan the item and click "F4:Ok".
  • One item from the Rented equipment section, select the desired entry and click “F2: Return”.
  • All items, click “F5: Return All”.

On the new page, you can view and add item information.

Charge costs

Warehouse worker

In D365 FO, on the Anywhere app parameters page, a ‘Charge costs for rental orders’ parameter is available for both bulk business objects and serialized business objects. If set to ‘Yes’, you can add and track supplementary items that come with a rental order. To do this, select the "Charge costs" option. 

Register meters

Warehouse worker

You can enter the meter reading transactions for transfer orders. 

  • For transfer orders, in Anywhere for Rental, in D365 FO, on the Anywhere app parameters page, on the Rental tab, set the “Register meters for transfer orders” parameters to ‘Yes’. 
  • For rental orders, if an item has a meter reading connected, you can register meters by default.

Confirm return

Warehouse worker

Click "F4:OK" to finish an item return.

To finish a rental or transfer order return, click “F6: Finish”. On the confirmation screen, you can view the customer name and rental order number information. You can also view all returned items listed with their returned quantities in a table.

Reset

Warehouse worker

You can cancel the return of: 

  • One order line. To do so, select the order line, and click “F3: Reset”. 

  • All order lines. To do so, click “F7: Reset All”. 

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